Front Desk Genie · referrals

Incoming referrals on one worklist.

Matched, routed, next step highlighted. Front-desk asks and referral work on one list. When the AI isn't sure, it flags a human. Staff approve.

Front Desk Genie worklist — an incoming referral pending staff review

Front Desk Genie in review — next step ready for a human. (Screenshot uses simulated patient data.)

Matched. Routed. Next step highlighted.

Front Desk Genie is the referral workstream. Incoming referrals land on one worklist with the front-desk questions that used to live in someone's head. Staff see the match, the route, and what to do next.

Matched

Incoming referrals are matched to the right patient on the worklist.

Routed

Each referral is routed so the right person sees it.

Next step highlighted

The next step is highlighted on the worklist. Front-desk asks sit on the same list.

Running in independent eye-care practices.

Front Desk Genie is live at Arbor Eyecare and Pinnacle Eye.

Arbor Eyecare · Pinnacle Eye

When the AI isn't sure, it flags a human.

Staff approve. We do not replace the EHR, the fax vendor, or the people.

Get Started

Your staff has better things to do.

Front Desk Genie matches, routes, and highlights the next step. Your team reviews and approves. Start free for 30 days.

Explore the dashboard →
Sample dashboard with simulated data — no real patient information. No signup needed.

Or email us directly: chris@arborgenie.com