What if you could sit with every patient for an hour — without being there?

Pathway Genie guides your patients through their care journey — before, during, and after the visit. Your guidance, your protocols, your voice — delivered on their timeline.

Start free for 30 days

You are compressing hours into minutes

Complex care requires complex education. But your schedule gives you 20 minutes. Your patients leave overwhelmed, forget 40–80% of what you told them before they reach the parking lot, and nearly half of what they do remember, they remember wrong.

How Pathway Genie Works

Before

Start the visit days before the appointment

Your patient receives your guidance before they walk in — what to expect, their options, how to prepare. They watch, read, and absorb on their own time. By the time they sit down, they already understand the basics. You skip the lecture and go straight to their specific case.

During

A conversation, not a monologue

The patient already knows the fundamentals. You spend your time on what matters — their measurements, their specific situation, their questions. The visit becomes collaborative. You are guiding a prepared patient, not educating a blank slate.

After

They will forget. Pathway Genie will not.

Patients forget 40 to 80 percent of what you tell them before they reach the parking lot. Pathway Genie stays with them:

  • Pre-op prep: Start surgical preparation automatically 3 days before surgery — drops, fasting instructions, what to bring
  • Medication check-ins: Started new drops a week ago? Any burning, stinging, or redness? Flag issues before the follow-up
  • Decision support: Patient was not ready to decide? Check back in at 2 weeks with a gentle reminder and a link to revisit their options
  • Post-procedure recovery: Day-of care instructions, day-3 check-in, week-1 milestones — all automated, all in your voice

Your content. Your timing. Your way.

You create every pathway yourself — your videos, your instructions, your protocols. We don’t provide canned content or generic health libraries. You also control the timing: how many touchpoints a patient receives, and exactly when — seven days before surgery, the morning of, two days after, whatever your workflow needs. Your patients hear from you, on your schedule, even when you’re not in the room.

Sample text message from Pathway Genie — personalized patient touchpoint from Dr. Dale

Your patient gets a personal text from your practice with a link to their pathway.

What the patient sees — video education page with doctor's introduction

They tap the link and get your video, your guidance, on their time.

Text

Simple, direct messages delivered to your patient at the right time.

Video

Record it once. Every patient gets the same thorough explanation you wish you had time to give.

Photos and images

Clinical images, diagrams, prep checklists — whatever helps your patient understand.

Surveys

Check in on symptoms, side effects, readiness. Get answers before the follow-up visit.

Build any pathway

From the simple to the complex. From three days to three years.

Surgical Consults

Cataract lens options. Knee replacement prep. Mohs surgery explanation. The consult starts before you walk in and continues after you walk out.

Complex Treatment Plans

Injection series. Chemotherapy protocols. COPD action plans. Map out months of care without hoping they remember step three.

New Diagnoses

Diabetes. Glaucoma. MS. Give them time to absorb life-changing news with your words, not a pamphlet.

Simple First Visits

What to expect, what to bring, how to prepare. Even the basics benefit from a head start.

Post-Procedure Recovery

Wound care, medication schedules, warning signs, milestone check-ins. Automated and in your voice.

Chronic Disease Management

Monthly check-ins for years. Medication compliance. Lifestyle coaching. The long journeys that need the most support.

How would you design your patients’ journeys?

Tell us about the pathway you’d build first — we’ll help you make it real. Free for 30 days. No credit card. No commitment.

Or email us directly: info@arborgenie.com