Bringing joy to independent practice.

Thoughtful systems for the humans in them.

See Our Story

It started with a question.

At our practice, Arbor Eyecare, Dr. Becca Dale wanted to add a half-day of clinic. Her coordinator Joel said he couldn't cover it.

"Why not?"

"I'm spending 2 to 3 hours every day just processing faxes."

Two to three hours. Every day. A skilled person reading faxes, figuring out what they mean, doing data entry. That time was blocking an entire half-day of patient care.

So we went down the rabbit hole. We mapped every fax type, every action it triggers, every decision someone needs to make. And we built something to handle it.

This is Fax Genie.

Every incoming fax is read, classified, summarized, and routed. Your team reviews a clean dashboard and approves the next step. That's it.

2,500+
Faxes Processed
81%
Fully Automated by AI
100%
Human Oversight
See How It Works

Every fax, handled.

Each fax is really a request: schedule this referral, process this authorization, verify this prescription, file these records. Fax Genie understands the request and prepares the action.

Incoming Referrals

Patient identified, insurance noted, scheduling task created. The referral doesn't sit — it moves.

Medical Records

Filed in the chart with an AI summary. Provider flagged if something is clinically relevant.

Prior Authorizations

Auth details extracted, status tracked. No more digging through fax piles to find an approval.

Contact Lens Verifications

Prescription verified against records. Response sent within compliance timelines, automatically.

Prescription Refills

Rx verified, last exam checked, routed to the right provider for approval.

Junk Fax Filtering

Equipment sales pitches and spam? Gone. They never reach your team.

I used to spend hours sorting through faxes. Now I just review what's been prepared and approve it. It's completely changed my day.

— Joel, Practice Coordinator, Arbor Eyecare

Built by people who live this.

We're not outside tech people guessing at healthcare. We run Arbor Eyecare — a multi-location practice with medical and surgical services. We had this exact problem. We built the solution for ourselves first.

Physician-Founded

Founded by Chris Dale, MD and Rebecca Dale, MD. We understand the clinical workflow because we work in it.

You Stay in Control

AI suggests actions — your team decides. Every fax is reviewable. No black boxes, no surprises.

HIPAA Compliant

Built for healthcare from day one. Your data stays secure. BAA available.

Your practice deserves thoughtful technology.

We're working with select independent practices now. Let's talk about how we can help yours.

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